Terms of Service
1. Overview
1.1. These Terms of Service govern your use of the Dame Jo! website and your interactions with our products and services.
1.2. By using our site or placing an order, you agree to these terms in full. If you do not agree, please refrain from using our services.
2. Eligibility
2.1. You must be at least 18 years old or have parental consent to make purchases through our website.
2.2. You agree to provide accurate and complete information when creating an account or placing an order.
3. Product Information
3.1. We strive to ensure that all product descriptions, images, and pricing are accurate. However, natural variations may occur due to the botanical nature of our ingredients.
3.2. We reserve the right to modify or discontinue products at any time without prior notice.
4. Orders & Payments
4.1. All orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion.
4.2. Prices are listed in Euros (€) and include VAT unless otherwise stated.
4.3. Payment must be completed at checkout. We accept major credit cards and secure payment methods.
5. Shipping & Delivery
5.1. Please refer to our Shipping Policy for details on processing times, delivery options, and international shipping.
6. Returns & Refunds
6.1. Our Return & Refund Policy outlines the conditions under which products may be returned or refunded.
7. Intellectual Property
7.1. All content on the Dame Jo! website — including text, images, logos, and product formulations — is the intellectual property of Dame Jo! and may not be used without written permission.
7.2. You may not reproduce, distribute, or exploit any part of our site or products for commercial purposes.
8. Prohibited Uses
8.1. You agree not to use our site or products for any unlawful purpose or in violation of these terms.
8.2. This includes, but is not limited to: hacking, data mining, impersonation, or infringing on our intellectual property.
9. Limitation of Liability
9.1. Dame Jo! is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
9.2. Our liability is limited to the amount paid for the product in question.
10. Modifications
10.1. We may update these Terms of Service from time to time. Changes will be posted on this page with the updated date.
10.2. Continued use of our site after changes are made constitutes acceptance of the revised terms.
11. Governing Law
11.1. These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in Dutch courts.
12. Contact
12.1. For questions or concerns regarding these terms, please contact us at support@damejo.com