Terms of service

Terms of Service

Welcome to Dame Jo! By accessing or purchasing from our website (damejo.com), you agree to the following terms and conditions. Please read them carefully.

1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or products without express written permission.

2. Eligibility
You must be at least 18 years old, or have a parent's or guardian's consent, to buy from our website. You agree to give accurate and complete details when you create an account or place an order.

3. Product Information
All products are described as accurately as possible. Due to the natural and seasonal nature of our ingredients, variations in colour, texture, and scent may occur. These do not affect product quality or performance.

4. Pricing, Payment & Availability
All prices are in euros (€) and include VAT unless stated otherwise. Payment is taken in full at checkout. Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. All orders are subject to availability.

5. Order Processing & Shipping
Orders are processed within 1 to 3 business days. Shipping times vary based on location. We are not responsible for delays caused by carriers or customs. Please see our Shipping Policy for details.

6. Returns & Refunds
Please refer to our Return & Refund Policy for details on eligibility and process.

7. Intellectual Property
All content on damejo.com, including text, images, logos, and product designs, is the property of Dame Jo! and may not be used without permission.

8. Prohibited Uses
You agree not to use our website or products for any unlawful purpose. This includes hacking, data mining, impersonating others, or infringing our intellectual property.

9. Limitation of Liability
Dame Jo! shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to These Terms
We may update these terms from time to time. Changes will be posted on this page. If you keep using our website after a change, you accept the updated terms.

11. Governing Law
These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in Dutch courts.

12. Contact
For questions about these Terms, contact us at support@damejo.com.